Help & Support

Find the help you need, whether it's platform support or immediate crisis assistance.

App Installation Guide

For the best experience, add Kintsugi to your device's home screen.

What is a Progressive Web App (PWA)?

You won't find Kintzugi in the App Store. It's a PWA, which means you install it directly from your browser for a native app-like experience. This allows for faster updates and more privacy.

On iPhone or iPad

Open Safari and navigate to our website.
Tap the 'Share' button .
Scroll down and tap 'Add to Home Screen'.

On Android or Desktop (Chrome)

Open Chrome and navigate to our website.
Look for an 'Install' icon in the address bar.
Click it and follow the prompts to install.

Getting Started

Create an Account

Join our community by creating a free account. You can sign up as a survivor, a professional, or an organization.

Go to Sign Up

Log In

Already a member? Log in here to access your dashboard and the community.

Go to Log In

Platform Support

Kintzugi Platform Support

For technical issues, account problems, or questions about using the app.

Safety & Moderation

To report a concern about user content, harassment, or a violation of our community guidelines.

Immediate Crisis Support

If you are in immediate danger or emotional distress, please reach out to these free, confidential resources. You are not alone.

Suicide & Crisis Lifeline

Free, confidential support for anyone in distress. Available 24/7.

National Domestic Violence Hotline

Support and resources for anyone experiencing domestic violence. Available 24/7.